Data Privacy Policy

This privacy policy explains how Spinson collects, uses and protects the personal information you give us when you register, play or otherwise interact with our online casino. We take your privacy seriously and aim to be clear about what data we hold, why we hold it and how you can manage it.

Types of data we collect

Personal data

When you create an account we collect personal details such as your full name, date of birth, home address, email address and contact number. We also record identity documents and proof of address where required to verify age and prevent fraud.

Technical data

We log technical information from your device and browser, including IP address, device identifiers, operating system, browser type and pages visited. This helps us maintain account security, detect abuse and improve site performance.

Transactional and activity data

We store details of deposits, withdrawals, wagers, wins and losses, as well as bonus activity and support interactions. We also keep records of responsible-gambling settings and any self-exclusion or limits you set.

Use of information

We use your information to operate your account, process payments, provide customer support and to comply with legal and regulatory obligations. We also use aggregated and anonymised data to improve our services, run security checks and prevent money laundering and fraud. We will not use your data for unrelated marketing without your consent.

Data protection and storage

We protect personal data using appropriate technical and organisational measures, including encryption, access controls and regular security assessments. Your information is stored on secure systems operated by our service providers and is accessible only to authorised personnel. We retain data for as long as necessary for the purposes set out here, including compliance with legal requirements and dispute resolution.

Cookies and tracking technologies

We use cookies and similar technologies to make the site work, to remember your preferences and to show relevant content. Some cookies are essential for account security and payments, while others help with analytics and targeted communications where you have given permission. You can manage cookie settings via your browser or the cookie banner on our site.

Your rights

You have rights in relation to your personal data, including the right to access the data we hold about you, to request correction of inaccurate data and to object to certain processing. Where applicable, you may also request restriction of processing or ask for your data to be erased, subject to legal and regulatory requirements.

Access, correction and deletion

If you wish to access, correct or delete your personal information, contact our privacy team using [email protected]. We will respond to requests in line with applicable law and may request proof of identity before making changes to protect your account.

Information sharing and third parties

We share data with third-party service providers who perform services on our behalf, such as payment processors, identity verification, customer support and fraud prevention providers. We also disclose information where required by law or to protect our rights. All partners are required to maintain appropriate levels of security and only process data in accordance with our instructions.

Privacy policy updates

We may update this privacy policy to reflect changes in our practices or legal requirements. Any material changes will be posted on this page with an updated date. You should review this policy periodically to stay informed about how we protect your information.